Q: What are Buzz Buttons?
A: Buzz Buttons (Acmella Spilanthes) are edible flowers known for their unique tingling sensation. They’re sometimes called “the electric flower” or “toothache plant", "Buzz Buttons" or "Paracress".

Q: How do they taste?
A: The flowers create a tingling, numbing, sparkling effect on the tongue, enhancing flavors and waking up your taste buds.

Q: How can I use them?
A: Perfect for:

• Cocktails & mocktails 🍸
  
• Culinary dishes (salads, fish, gourmet recipes) 🍽️
  
• Infusions (teas, oils, syrups) 🌿
  

Q: Are they safe to consume?
A: Yes, Buzz Buttons are safe to eat in moderate amounts. They have been used traditionally in herbal medicine and cooking for centuries.

Q: What is the difference between Standard and Premium flowers?
A: Both Standard and Premium flowers have the same natural level of spilanthol — the active compound that creates the unique tingling buzz. The difference lies mainly in appearance:

• Premium flowers 🌼
  Carefully hand-selected for their larger size and vibrant yellow color. Perfect for culinary lovers, mixologists and anyone presenting the flowers directly to guests, where the visual impact matters.
  
• Standard flowers 🌿
  Slightly smaller and less visually intense, but with the same spilanthol potency. They are ideal for personal use, creating extracts, oils, or infusions for skincare and wellness.
  

No matter which you choose, the buzz sensation is always guaranteed.

Q: How long does shipping take?
A: Orders are usually processed within 1–2 business days. Delivery times depend on your location:

• Switzerland: 2–3 business days
  
• Europe: 4–7 business days
  
• Worldwide: 7–14 business days
  

Q: Do you ship internationally?
A: Yes 🌍 We ship from Switzerland to Europe and worldwide. Shipping rates are calculated at checkout.

Q: Do you offer tracked shipping?
A: Yes. At checkout, you can choose between standard or tracked delivery. We recommend tracked shipping for international orders.

Q: What if my package gets delayed or lost?
A: If your order does not arrive within the estimated timeframe, please contact us. For tracked parcels, we will help you trace it. For untracked shipments, we cannot guarantee recovery, but we’ll always do our best to find a solution.

Q: How should I store the flowers?
A: Keep them in a cool, dry place, away from direct sunlight. Each package comes with a resealable eco-friendly paper zip bag, allowing you to conserve the flowers easily after opening. Simply reseal the bag tightly to maintain freshness.

Q: How long do they last?
A: Thanks to a careful 2–3 month natural drying process, our flowers have excellent durability. When stored properly in the provided zip bag, they will retain their full potency for up to 12 months.

Q: Can I return my order?
A: For hygiene reasons, we cannot accept returns on opened food products. If your order arrives damaged or incorrect, please contact us and we’ll make it right.

Q: Can I order larger quantities?
A: Yes. For bulk or wholesale requests, please reach out via our contact form.

Q: How does my purchase support Madagascar?
A: With every order, part of the revenue goes directly to supporting children and local farmers in Madagascar — providing school supplies and helping rural communities thrive. We also share regular updates about these initiatives on our social media channels, so you can see the impact your purchase is making.